Plantronics Hub Software | Official Download & Setup
Plantronics Hub is our free desktop application that gives you complete control over your Poly headset. Customize audio settings, manage firmware updates, and access advanced features that aren’t available through your operating system’s default controls.
Whether you’re fine-tuning EQ profiles for clearer calls, checking battery status, or updating your device to the latest software version, Hub puts every tool in one intuitive interface. Compatible with Windows and macOS, the app works with all current Poly and legacy Plantronics headsets—wired, wireless, and Bluetooth models alike.
- Real-time battery level monitoring for wireless headsets
- Custom EQ profiles and audio presets for calls and music
- One-click firmware updates to keep your device current
- Call control shortcuts and programmable buttons
- Headset diagnostics and connection troubleshooting
System requirements and compatibility
Plantronics Hub runs on Windows 10 or later and macOS 10.13 (High Sierra) or later. The installer requires approximately 150 MB of disk space and an active internet connection for the initial download and firmware updates.
Hub automatically detects compatible Poly and Plantronics headsets when you connect them via USB, USB-C, or Bluetooth. Models from the Voyager, Savi, Blackwire, and EncorePro lines all work seamlessly. If you own multiple headsets, the app lets you switch between devices and save separate profiles for each one.
Audio customization and presets
The EQ controls in Plantronics Hub let you shape audio output across multiple frequency bands. Choose from factory presets like “Clear Voice” for calls or “Bass Boost” for music, or build your own custom profile by adjusting individual sliders.
Each profile saves automatically and syncs across devices when you log in with your Poly account. You can assign different profiles to different applications—Teams calls get one EQ, Spotify playback gets another—and Hub switches between them as you move from task to task.
Firmware updates and device health
Hub checks for new firmware every time you launch the app. When an update is available, you’ll see a notification banner with release notes describing bug fixes, feature additions, or compatibility improvements. One-click installation handles the entire process—no manual file downloads or command-line steps.
The diagnostics panel shows connection strength, microphone input levels, and speaker output in real time. If you’re troubleshooting audio quality issues, this data helps isolate whether the problem is signal interference, a worn cable, or a software conflict. The same panel also displays wear indicators for rechargeable batteries, so you know when capacity is starting to degrade.
Essential accessories to pair with Plantronics Hub
What people are saying
Common questions about Plantronics Hub software
Yes, Plantronics Hub is completely free. There are no subscription fees, in-app purchases, or premium tiers. Download the app from our website and use all features at no cost as long as you own a compatible Poly or Plantronics headset.
Hub supports all current Poly headsets and most legacy Plantronics models released in the past decade. This includes Voyager, Savi, Blackwire, EncorePro, and Calisto lines. Both wired USB headsets and wireless Bluetooth models are compatible. If you’re unsure whether your specific model works, check the compatibility list on the download page or connect your device—the app will confirm support automatically.
Plantronics Hub runs on both Windows 10 or later and macOS 10.13 or later. If you use multiple computers, install the app on each one and log in with your Poly account to sync settings across machines. Your custom EQ profiles, button mappings, and firmware update history will follow you between devices.
Connect your headset and launch Plantronics Hub. If a firmware update is available, you’ll see a notification banner at the top of the app window. Click the update button, and Hub will download and install the new firmware automatically. The process takes two to five minutes, and your headset will restart once complete. Do not disconnect your headset during the update.
Yes, Hub integrates with Microsoft Teams, Zoom, RingCentral, Cisco Webex, and other major platforms. Answer or end calls using your headset buttons, and Hub routes the commands to the active application. The app can also sync your presence status across multiple collaboration tools and log call activity in a unified timeline.
Hub uses minimal system resources when running in the background. On most laptops, you’ll see less than one percent additional battery drain compared to not using the app. The software only becomes active when you open the interface or when performing tasks like firmware updates. You can configure Hub to launch at startup or open it manually as needed.
Yes, Hub lets you reassign button functions on supported models. Map your headset’s physical controls to actions like mute, answer, reject call, or launch specific applications. You can also create shortcuts for cycling between EQ profiles or toggling active noise cancellation. Custom button mappings save to your headset’s onboard memory, so they persist even when you disconnect from the app.